AMAZON REFUND FAILED. HELP

[isinkships]

so i paid someone to do an amazon refund for about 550 pounds. they were unable to do it. they then said they could probably get me a free replacement. they then failed to do this. so i decided to do some reading around and i thought i would try and get a replacement myself. I was successful.

The replacement item arrived today. i then thought well if i can get a replacement surely i can also get the refund. so i went on the amazon chat and i was unable to get the refund.

it resulted in me being sent this email:

Hello,

I'm sorry to hear that you haven’t received your order #ZXXXXXXXXXXXX.

I can confirm that your order was sent from our Fulfilment Centre via Amazon logistics on Friday, 2 October 2015 to the following address:

Name
xxxxxxx
xxxxxxxxx
xxxxxxxxxxxx
xxxxxxxxxx

I've contacted Amazon logistics on your behalf in order to trace your parcel.

As soon as we hear back from Amazon logistics, we’ll contact you again by e-mail within 24-48 hours. Please understand that this is the absolute longest we’d ask you to wait for an update and one may be received much sooner.


I hope this helps. We look forward to seeing you again soon.

Obviously im a n00b and i have learnt from this failure. however, i am wondering what is now most likely to happen? Any advice is welcome!!! Also, if anyone thinks they can fix this then ill pay them decent.

[shad0wd0wn]

worst case scenario, return the replacement for a refund.

[Panda2013]

why you told them you didn't receive it lmao that's dumb as fuck this is the most common refunding method but it works for orders like 6 months old, you signed that you received it lol

[isinkships]

"Dumb fuck"? Hmm maybe you cant read MR Panda dumb fuck. I didnt sign for anything on both packages. =).

- - - Updated - - -
@shad0wd0wn dont you think they will enquire about the first package then ?

- - - Updated - - -

Also, someone may have sorted this for me anyways and i may be getting the refund. Ill update later

[petki4a]

bro dont worry that much ,
so the worst case they will call you from amazon on the phone , just dont answer the call ,
also after u wait 24 hours they still can do the refund/replacement
just you can wait now , or try in chat with some dummy rep to refund you it , but say the same excuse dont change it

[TripperNet]

so i paid someone to do an amazon refund for about 550 pounds. they were unable to do it. they then said they could probably get me a free replacement. they then failed to do this. so i decided to do some reading around and i thought i would try and get a replacement myself. I was successful.

The replacement item arrived today. i then thought well if i can get a replacement surely i can also get the refund. so i went on the amazon chat and i was unable to get the refund.

it resulted in me being sent this email:

Hello,

I'm sorry to hear that you haven’t received your order #ZXXXXXXXXXXXX.

I can confirm that your order was sent from our Fulfilment Centre via Amazon logistics on Friday, 2 October 2015 to the following address:

Name
xxxxxxx
xxxxxxxxx
xxxxxxxxxxxx
xxxxxxxxxx

I've contacted Amazon logistics on your behalf in order to trace your parcel.

As soon as we hear back from Amazon logistics, we’ll contact you again by e-mail within 24-48 hours. Please understand that this is the absolute longest we’d ask you to wait for an update and one may be received much sooner.


I hope this helps. We look forward to seeing you again soon.

Obviously im a n00b and i have learnt from this failure. however, i am wondering what is now most likely to happen? Any advice is welcome!!! Also, if anyone thinks they can fix this then ill pay them decent.

i CAN PROBABLY SORT U OUT PM ME

[BubbleGuy]

I've had this happen to me before, but I can still sort this out I think, doesn't hurt to try again! Add my skype: bubblempgh - and I'll try and sort out your refund and hopefully then you can pay me a decent amount for this considering all things (you can pay after it's done)

[sharx]

why you told them you didn't receive it lmao that's dumb as fuck this is the most common refunding method but it works for orders like 6 months old, you signed that you received it lol

lol
That's what every refunders say
There is no private method for amazon

[RiceAndDice]

They'll probably tell you it has been received by you. Ignore it.

[isinkships]

Thanks all for the input. I just got my email telling me they are going to refund me and it will take 2-3 days . @dreamrefund sorted this out for me. big love <3 however on my acount it has not changed yet? Should i be concerned about this even though i have the confirmation email saying i am being refunded? again thanks for all of the input ! <3 !!

[[MPGH]Hugo Boss]

Thanks all for the input. I just got my email telling me they are going to refund me and it will take 2-3 days . @dreamrefund sorted this out for me. big love <3 however on my acount it has not changed yet? Should i be concerned about this even though i have the confirmation email saying i am being refunded? again thanks for all of the input ! <3 !!

Would you like me to close this?

[isinkships]

@Hugo Boss i think its best to leave until i am sure? When the money is back in the bank ill post on this thread for closing

[Kongou.]

lol
That's what every refunders say
There is no private method for amazon

there are other ways to refund lmao

[sharx]

there are other ways to refund lmao

empty box and never arrived and that's all

[Kongou.]

empty box and never arrived and that's all

I guess you only know the common methods