Quote Originally Posted by cyaneus222 View Post
I reinstalled first, then I took a VPN and start the game. Seeing that It worked, I turned off the vpn and entered with my real ip and it worked. (PTC LOGIN)

*I hope it worked for you guys*
Thanks for the VPN Idea i am definitely going to use it in future if i get the same error again. Currently I have Solved the issue by following 2nd Method Mentioned Here >http :/ / www .fixerrs. com / 2016 / 07 / failed-to-get-player-information . html remove paces

I also saw a Youtube Video about it and think it is helping lot of others to fix the issue... You idea is superb but it is risky. People can Follow the method mentioned above which might help.