How to check your ban appeal status

[johnnxiv]

To check your ban appeal ticket go here:

support.pokemongo.nianticlabs.com/hc/en-us/requests/########

**Replace ###### with the number on the email. Don't include the starting #



Thanks for contacting Pokémon GO Support [#########]

So the link will look something like:

support.pokemongo.nianticlabs.com/hc/en-us/requests/6942069


When you go to that link, it will ask you to login, so you must login with the email you sent the ban appeal from.
** I used a gmail account that was registered to my PTC account. So i simply clicked login with gmail.
** If you have issues logging in, post here so I can help.


After you login, you will see the ticket you submitted and a section like this:



If it says solved but theres no reply on the ticket or you didn't receive an email, they did not unban you.
If you get an email reply or ticket reply, they may ask for a follow up or will say you have been unbanned. (Unconfirmed)

The known ticket status are:
Open - Currently unresolved status. Means they are either still reviewing your case, or have yet to look at your appeal.
Closed - Means they have closed the appeal. Unconfirmed if this exists, saw it once on someone's post but could have been fake.
Solved - Means they have reviewed your case and either banned or unbanned you. You would most likely get an email saying you were unbanned if you were unbanned.

Can update with pictures if people need it, but its pretty simple.

Please post here if you have been unbanned, what they said to you and other useful information. This thread aims to collect all the ban approved and disapproved posts in one to document it

[[MPGH]Psychotic]

That's a nice tutorial. Good job!

[MrFlinT]

Nice tutorial but if you look before clicking on your email on the right and side of the email link in gmail it should say "View Ticket" and click on that it should auto take you to support site

And another thing i've contacted them twice and it says solved as soon as i've created my ticket

[nemesisbot]

Helpful Tutorial thanks

[Satan]

Helped a bunch Thank you. Seems like I wasn't unbanned, time to get my refund.

[joe9411]

"oops
The page you were looking for doesn't exist
You may have mistyped the address or the page may have moved"

Is the message that I receive

[Last Angel]

"oops
The page you were looking for doesn't exist
You may have mistyped the address or the page may have moved"

Is the message that I receive

This means the ticket is closed. (I assume, having received the message myself.)
If you've not received and email stating you are banned, you probably haven't been banned.

[Nickez]

Thank you, helped me a lot!