I'm sorry you have not received your premium yet. Liz is not very active these days and it may take a little while to receive your premium rank. Please be assured that you will receive your rank after she comes online and verifies your payment. While it's not the proper procedure, go ahead and create a thread in Profile Edit Requests saying you bought premium & include your transaction ID. Not sure she will see this thread here, but she handles the profile edits when she comes online & will for sure see it there.