If it's steam game version, then try verifying integrity of game cache might just fix it.
Hey i made the prestige and reset all the things and i don't level up even in 70000 servers i get ''Congratualtions you are promoted'' Private and im already private even if i killed like 50 pple and every 1 should maake 1 rankup to me but i just dont rankup idk why plz help even challenges are locked untill i get private 2
If it's steam game version, then try verifying integrity of game cache might just fix it.