This happened right after the new update. I was playing right when combat arms crashed to start the new update and as soon as it was done i was unable to log in. It said that my email (also tried my username) was "not a registered id". This has happened before but it fixed itself the next day. This has been like this for like 4 days now and its really starting to bug me. I have already made another account and submitted a ticket but i would like some instant feedback. I know that my account was not hacked because ...

1. i have never given any account information to anyone.
2. I did a complete file scan on my computer and nothing suspicious was found like keyloggers.
3. i checked cbl and all my stats and weapons are exactly the same, my xp and stuff is the same.I also have an equipped weapon that expired already.

please help