Nexon has usually always had a slow response rate.
A few people were lucky enough to encounter their somewhat "fast" responses.
I'm currently awaiting my ticket to even move from the "open" position, it's been 10 days.
There really is no set time frame. I have no idea what system they use when replying to tickets, but they need a better one. And fast.
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Member Since: 20/02/2011
Donator Since: 12/08/2011
Minion Since: 04/10/2012
Nexon has usually always had a slow response rate.
A few people were lucky enough to encounter their somewhat "fast" responses.
I'm currently awaiting my ticket to even move from the "open" position, it's been 10 days.
Need assistance?
I've had them reply within a few days
I sent one in 6/27/2013 9:01 AM PDT and I'm still waiting :S
Imw aiting on one 15 days later, meawhile, my alt is already a higher level so I'm not really worried about it.
You'd been lucky for all of you to get in within a week. Just don't expect it within days, expect at least a month!
Well, lets see how this goes: 9ded3a9ac7f53158efa457d88b10ee2c.png
I used to play MapleStory a few years back. I sent in a ticket. They closed it after 3-4 months. No response or anything. Their customer service is junk.
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I haven't even gotten the automated response.. tf kinda shit is that?
You're better off making a new account.
By the time they answer your ticket, you'll probably be around the same level you were banned at. :P