Information about update and stupid ass Nexon

[SERVER STATUS] Login and Messenger Issues
DATE
10/28/2009
VIEW
20484
Attention Soldiers!

The servers are up and stable! However, we have identified several issues with the latest content update on 10/28. You can find the patch notes here.

1. Messenger - Resolved
The Messenger System is back up! Make sure to log out of Combat Arms completely and log back in if you are still experiencing messenger issues.

2. Some Vista computers are unable to start Combat Arms - Investigating
If you are affected by this issue, try rebooting your computer and make sure that you are running Combat Arms as the computer's administrator. Another solution is to manually update your hackshield files. Click here for instructions.

If you are still having issues, please submit a Customer Support Ticket here and include the following information:

I. Operating system
II. CPU (Brand, 32bit, 64bit, etc.)
III. Video Card (Brand, Model)
IV. Exact error message
V. What you have tried (running as admin, manually updated hackshield, changed compatibility settings etc)
VI. Any other information such as Anti-virus/Firewall software installed

3. Newly Created Accounts not able to log in - Resolved
Newly created accounts are now able to log in the game without any issues (errorcode was PI, 5000).

4. Server Crashing Issues - Resolved
Servers are now stable.

Thank you for your patience while we investigate these issues.

--Combat Arms Command--

Attention Soldiers!

We are working hard to fix the login problems and messenger issues. In light of these problems, we are also working on a plan to extend or reconfigure Events so that you will not lose the effort you put into them or miss out on the Events. We will also be providing compensation for this period of service disruption. More details are coming soon.

Thank you for your patience as we work through these problems.


--Combat Arms Command--