Not too bash or anything, your thread only says you have to sign a document that you never got the package, you should've said it's a affidavit which is a sworn statement and like Diablo said if they find you in the wrong they can press charges so there for he wasn't willing to take that step and god forbid get his ass rekted by feds, that's why staff came to conclusion for you to only refund 95% of the money he paid you for the 10 min chat you had with .de.