Carrier investigation

Per your request we have initiated a package tracer investigation with FedEx in connection with tracking number *********. FedEx will be in contact with you, if they have not already, during the driver follow up process. Once they have been able to reach out to you they will let us know the outcome of the investigation. This process can often take up to 14 business days.

I have refunded your original form of payment for the missing ********. You will receive a separate email detailing this refund. Please allow from 1-2 billing cycles for the credit to appear on your banking statement, this is dependent on how quickly your card issuer posts the credit.

In the event the original package is located, or it is determined that it was successfully delivered we would need to work out arrangements with you to either return the additional item(s) received or re-bill you for the item(s).

Have a great day and I apologize for the inconvenience with this order.

Sincerely,

so the carrier handed the box to my bro
and "I didn't get it" was used
what to do?
FedEx investigation...
the guy will swear that he gave the package to resident

Lmfao either you can stick to saying you didn't receive the package, but then it be your word against the employee that delivered it (FedEx prob going to lean toward the employee) , or return the item and say your brother never gave you the item?
I'm not any pro at the refunding process, but if you do get away with keeping the product and the refund, they'll probably put you on a watch list with any FedEx deliveries to that given address.

which company and how much is the item??

Originally Posted by EVAkingdom46

which company and how much is the item??

fedex bro fedex

Originally Posted by EVAkingdom46

which company and how much is the item??

item is $180 USD

Originally Posted by unban sobrave

item is $180 USD

Just say it was a misunderstanding as Kimchi stated. Not worth the hassle over $180

Originally Posted by yawo

Just say it was a misunderstanding as Kimchi stated. Not worth the hassle over $180

Exactly. I will just return the item for $180

You're going to fuck over the carrier and get them real pissed.
Nice going and good luck.

Yeah. No choice but to return the items stating that your brother forgot to tell you about receiving a package while you were outside of your house. After returning, just wait a bit and redo to another order or somewhere else.

Originally Posted by Kimchi

Yeah. No choice but to return the items stating that your brother forgot to tell you about receiving a package while you were outside of your house. After returning, just wait a bit and redo to another order or somewhere else.

Isn't this normal though? Doesn't this happen with most refunds (if the refund gets investigated?)?

Originally Posted by Zuy

Isn't this normal though? Doesn't this happen with most refunds (if the refund gets investigated?)?

He was handed the package personally though...

Originally Posted by Rem

He was handed the package personally though...

Yeah but people refund signed packages all the time. Apple for instance.

Originally Posted by StonaJakey

Yeah but people refund signed packages all the time. Apple for instance.

Yeah I'm confused about this, especially since his brother signed for it and not him?

If you use the "not received" excuse as opposed to the "empty box" one, a carrier investigation is likely to fuck you over. All the best

Just return the item, try elsewhere. Don't fuck the carrier over.

Carrier investigation

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