Ban help

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Ban help
I was recently banned and I emailed Deca about why I got banned and when I can get unbanned but they just responded to me with a bot message saying that I was probably banned for rwt or exploiting. I haven't done any rwt or exploiting but i have been hacking which is what I'm assuming I got banned for. Anyone have experience with this? What should I say for the highest chance of getting unbanned?

Here's the email they sent me:
Hello,

thank you for contacting us regarding a ban appeal.

If you were banned, it is very likely that your account has been associated with a 3rd party reseller, an exploit user or items created via an exploit (both present and past). Deca Games will be taking a tough stance on these matters.

If you feel you were banned unrightfully, please reply to us and make it known if you were involved in any of the activities mentioned (3rd party sale, exploit, trade with exploit items). Note that you have a higher chance of getting unbanned with only a warning if you are a legit user that admits to being involved rather than hiding facts that our agents will uncover.


Best regards,
The Deca Team
Just deny everything...
Quote Originally Posted by moot06 View Post
Just deny everything...
Denying everything is an easy way to NOT get yourself unbanned
Quote Originally Posted by akjdhfjdfhd View Post
Denying everything is an easy way to NOT get yourself unbanned
except op said he did not do anything they accused him with in the bot answer, so he can truthfully deny everything..
playing dumb works well because deca knows 90% of their playerbase is dumb and <13
Reply back to that e-mail that was responded with a bot. You should get a response or be unbanned days after.
You can also PM Myzzrym on the RotMG sub-reddit. Tell him the situation, and maybe you'll be unbanned.
Tell them the truth.
Yeah hard choice, go with playing dumb.
probably banned for hacking, usually the first ones are a week or two
Play dumb but don't do it too hard...
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