coinbase i lost my 2fa device

coinbase i lost my 2fa device

i submitted a claim on the site to remove 2fa from my account i got a email saying
"Two-Factor Authentication Removal Request"
i accepted it and it said something like 2fa removal successful
but when i sign in it still asks for 2fa code
i contacted support about it and they said its still pending but for me it says "Request Already Approved" when accepting that email again
should i just wait? has anyone had this problem

cant you manually do that by yourself on settings?

hey you got to just wait. I resseted my phone and same shit happenen basically. you got to contact support and upload your driver license and shit. slow ass customer support they got.

call and/or send an email to coinbase support... why are you telling us?

Originally Posted by ShiftKeyBroken

call and/or send an email to coinbase support... why are you telling us?

You can only email them because that's the only communication they have. They don't have a phone number for support

Originally Posted by gawsrgwregrgrgrg

You can only email them because that's the only communication they have. They don't have a phone number for support

they actually do, look it up

Originally Posted by ShiftKeyBroken

they actually do, look it up

Last time I contacted them was last month. Did you call the number personally? I think it's an automated machine. I could be wrong though

Originally Posted by gawsrgwregrgrgrg

Last time I contacted them was last month. Did you call the number personally? I think it's an automated machine. I could be wrong though

not very sure but i know that they have a customer support hotline for certain

coinbase i lost my 2fa device

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