How to get a chargeback. Please help.

Hey,

My account has been taken from me and I am wondering to how can I get a chargeback for the 160K ZP that I bought for it.

Here are the circumstances:
- I paid by credit card via PayPal
- Technically, I spent the ZP on crates but then the account got recovered from me and so I can't use the goods that I bought with it.
- I have all the transaction IDs

And yes, the account will get banned and that is exactly what I want. Should I contact support? I already tried getting the account back via support but I didn't know the "first e-mail and first password". I don't have access to the account anymore

And now I'm starting to doubt that I can even get a chargeback.... I don't think opening a dispute on PayPal will do much because I did receive the goods but I wasn't able to fully use it.

Any help would be appreciated. I am at a $160 loss right now

(I tried to fix it myself but it's been a week now and I can't get the account back).

They stole it or you got banned?

If they stole it send a support ticket with all the information and remember the important are tran*****s.

@Takari they stole it back (recovered it) and I tried getting it back via support but I couldn't. Now, I want a chargeback for all that I spent on the ZP (getting a refund on the zp, I dont care if the account gets banned).

Originally Posted by smart_brian

@Takari they stole it back (recovered it) and I tried getting it back via support but I couldn't. Now, I want a chargeback for all that I spent on the ZP (getting a refund on the zp, I dont care if the account gets banned).

So you stole the account and bought ZP.Now he retrieved it back . Did you enter the tran*****s ?You know creation date and seq answer and previous email?

@Takari No. I bought the account from @celldweller and it got recovered back after I bought 160K ZP. I contacted support with all of the info (trans IDs, creation date, security answer etc.) but they said I also needed to give them "the first password and the first register email" that was used on the account (which I don't have).

Originally Posted by smart_brian

@Takari No. I bought the account from @celldweller and it got recovered back after I bought 160K ZP. I contacted support with all of the info (trans IDs, creation date, security answer etc.) but they said I also needed to give them "the first password and the first register email" that was used on the account (which I don't have).

Ask @celldweller and if he doesn't give the first email and first password get him banned

it would be hard to prove that he was the one who recovered the account

Originally Posted by smart_brian

it would be hard to prove that he was the one who recovered the account

Well , then I don't know.
But I'm sure Z8Games will not give a refund.

hmm... then how come other people are able to get chargebacks?

How to get a chargeback. Please help.

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