SolvedOmgg I really need Helpp!!! :'(

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Omgg I really need Helpp!!! :'(
Hello Umm today i was playing Cf i was in a FFA Match while i was playing all of a sudden i got this weird error came up after that error it said your id has been lost due to another playing is using my id but no one has my account neither i wasnt using hack when i relog in crossfire my account got perm banned can someone pleasee help me pleasee and i also have 2 vip weapons on my account i really need to get my account back any help on how to getting my account backk i really want it back :'( plss someone helpp??!! if i send z8 a ticket can i get my account back plss help
send in a ticket and change ur password for now
What Kind Of ticket? pls someone help...
And after i do that what will happen they will give me my account back or i will have to wait on reply or what And cant i call z8games also and tell them?
Quote Originally Posted by Serth View Post
And after i do that what will happen they will give me my account back or i will have to wait on reply or what And cant i call z8games also and tell them?
It seems like you've been hacked or keylogged, but I'm not sure. Make sure to scan your computer and check for anything malicious. Anyways, when Z8Support replies, your ticket should be red instead of green and they'll tell you to provide information only the original account owner would have, so make sure you have that handy. One of the last questions is what city the account was made in, because they check that.
Yes Thank you soo much thats exactly what they tell me And the is actually red i was wonder like how duhell its green lol but anyways Bro thanks for the help But after that i already provide them with all the info about what city my account was created etc they haven't replied back to me as yet but will they and if the information is correct will they get my account back or what? please tell me.? and my acc wasn't created in a city but i told them where it was created thoo and the country etc..
Quote Originally Posted by Serth View Post
Yes Thank you soo much thats exactly what they tell me And the is actually red i was wonder like how duhell its green lol but anyways Bro thanks for the help But after that i already provide them with all the info about what city my account was created etc they haven't replied back to me as yet but will they and if the information is correct will they get my account back or what? please tell me.? and my acc wasn't created in a city but i told them where it was created thoo and the country etc..
If you gave all the true information needed and no one had used your account, then they will unban your account and reply back telling you their last decision... It can take up to 2 weeks for them to answer, sometimes a week, and usually a few days (but if you are lucky,in the same day or the first 24 hours).
Quote Originally Posted by Serth View Post
Yes Thank you soo much thats exactly what they tell me And the is actually red i was wonder like how duhell its green lol but anyways Bro thanks for the help But after that i already provide them with all the info about what city my account was created etc they haven't replied back to me as yet but will they and if the information is correct will they get my account back or what? please tell me.? and my acc wasn't created in a city but i told them where it was created thoo and the country etc..
if your info is correct they will send you a confirmation or a password change to your email which will settle things out. Personally i think someone tried to hack your account or you download something bad. They reply within 72 hour range :P usually for me
u just need to wait for a reply
If it's an error, they will ask you somethings about the problem and also to prove your ownership... but, if someone else really used your account and got it banned, then there is no chance since the owner is the unique responsible for the account and it's usage, as Z8Games always says...
No one used my account neither has it im the only one who has it someone hacked me.
Quote Originally Posted by Serth View Post
No one used my account neither has it im the only one who has it someone hacked me.
Be sure to change your password and scan for any malicious software on our computer.
Try to download malware bytes, make a complet scan.
Contact z8games. And hope
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