Buy one on Amazon and get a free refund
reformat yuor pc
Buy one on Amazon and get a free refund
I did think of it might being a keylogger, that's why I downloaded all this anti spyware. And I can't format it this easily. I only got one hard drive (C didn't care to divide it. It's over 300 GBs of stuff on it.Are they better than spy hunter cus when I googled, it said that it was the best.
well the thing is, if I have been Rat-ed or keylogged, I'd most likely know. But non of my information changed. Considering the Motherboard part, I once sent it back cus there was an issue with the fan and my laptop is dell. So most likely I don't think it's an issue with the motherboard. As for the high RAM I always check, and the highest ones are Google Chrome and Malware Bytes. As for the CD part, I didn't get a CD with it, however I do have the "Dell backup and recovery" program.
I might try CCleaner since it's recommended by alot of people here. However, I'll try my best to do anything other than reformating it. It took me ages to download what I have. (Over 300 GB of items. Most are games and movies).
BUMP!! Wish anyone could help out
For stuff like this, I wouldn't risk trying to remove it. Even though it is completely possible to remove it, you never know where there can still be traces of the malware left on the computer. The safest thing to do is to reformat your computer. If you have important files on your computer, download Ubuntu (from a spare computer) and boot up using that, then copy and paste all your important files onto a separate flash drive or something. Reformat then reload all your important files.
reformat or run malewarebytes
As I did mention before, Got 300 Gbs worth of stuff on my computer (Games, Files, programs etc) and I got windows 8 Genuine. So if I format it, I won't get the original one again (not pirated). And I'll lose my stuff. Is there any other way to even know what's wrong with my laptop so I can fix it? Thanks for your help.Please read the thread before posting, then read the replies, then post..
Well, I would first begin running scans checking to find the location of the virus. Bitdefender & Microsoft Malware Removal are some good scanners to look for. Afterwards, if they detect anything, you can either remove it manually or get the software to do it for you. There are more advanced ways to remove and check for these except it's fairly time consuming, and honestly in my opinion, not worth the time.
Or, you could try restoring Windows 8 to factory settings. There's a feature for that in the Systems Options if you put your mouse to the bottom right hand corner. Since I'm running Windows 7, I don't have much experience with it but as far as I know, it should reset Windows and keep all your important files and programs(?).
If all the solutions here didn't work, try a system restore.