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  1. 03-03-2018 #1
    Moskva
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    coinbase i lost my 2fa device

    coinbase i lost my 2fa device

    i submitted a claim on the site to remove 2fa from my account i got a email saying
    "Two-Factor Authentication Removal Request"
    i accepted it and it said something like 2fa removal successful
    but when i sign in it still asks for 2fa code
    i contacted support about it and they said its still pending but for me it says "Request Already Approved" when accepting that email again
    should i just wait? has anyone had this problem
  2. 03-03-2018 #2
    MrGotsSkillz
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    cant you manually do that by yourself on settings?
  3. 03-03-2018 #3
    gawsrgwregrgrgrg
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    hey you got to just wait. I resseted my phone and same shit happenen basically. you got to contact support and upload your driver license and shit. slow ass customer support they got.
  4. 03-04-2018 #4
    ShiftKeyBroken
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    call and/or send an email to coinbase support... why are you telling us?
  5. 03-04-2018 #5
    gawsrgwregrgrgrg
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    Quote Originally Posted by ShiftKeyBroken View Post
    call and/or send an email to coinbase support... why are you telling us?

    You can only email them because that's the only communication they have. They don't have a phone number for support
  6. 03-04-2018 #6
    ShiftKeyBroken
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    Quote Originally Posted by MistahChuot View Post
    You can only email them because that's the only communication they have. They don't have a phone number for support
    they actually do, look it up
  7. 03-04-2018 #7
    gawsrgwregrgrgrg
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    Quote Originally Posted by ShiftKeyBroken View Post
    they actually do, look it up

    Last time I contacted them was last month. Did you call the number personally? I think it's an automated machine. I could be wrong though
  8. 03-04-2018 #8
    ShiftKeyBroken
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    Quote Originally Posted by MistahChuot View Post
    Last time I contacted them was last month. Did you call the number personally? I think it's an automated machine. I could be wrong though
    not very sure but i know that they have a customer support hotline for certain
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