He's not a Moderator, he's an Administrator and is too busy to handle such problems.
Moderators have green names (darker then mine).
I can also try to provide you some assistance. Unless it's with the public hack. Then get your help here:
https://www.mpgh.net/forum/164-combat...lp-thread.html
Or here:
https://www.mpgh.net/forum/164-combat...-work-you.html