WTBNeed URGENT help (Amazon.co.uk)

I really need this fixed. There was a fuck-up with a refund of mine on a brand new account with never before seen name, card and address and it got insta-banned on a 200 euro refund. The e-mail is as follows:

Hello,

We researched the delivery of your order #205-6131565-8041966 and carrier confirmed the shipment was delivered to you in good condition. As a result, we will not be issuing a replacement or a refund for the item in that shipment.

We have closed your Amazon.co.uk account and cancelled all open orders. Please be aware that any accounts related to this account have also been closed. If you were to open a new account, the same will result and it will also be closed. In the event that you attempt to do so, we will not accept the return of any additional orders, nor will we issue further refunds in connection with any future orders.

We appreciate your cooperation in refraining from using our web site. Please do not make contact through the standard Customer Service channels again, as they will no longer be able to assist you.

If you require additional assistance, or have any concerns, feel free to contact me directly at cis@amazon.co.uk.

Thank you for your attention to this email.

Regards,

Account Specialist

I have heard some people fixing such issues, can someone help me I will pay. Also looking for a steady refunder who will call and not chat.

Skype: asdfghjkl19948

@SkumScott may could help you.

according to the below vouch @SkumScott can do it.