Refunding

I am curious, who end up losing out on these refund? The company or the shipping carrier?

I understand that when doing refund, such as item got stolen or item is missing in the box, it usually get reported and I am guessing it is claim through shipping carrier? And shipping carrier end up having to pay the claim because it was their responsibilites? Hopefully, someone with knowledge can clarify it for me

Originally Posted by mrv0id

The reason one of the requirements for most(if not all) Amazon refunder's is that it's "Sold/Fulfilled by Amazon" is because when you do the refund the person replacing/refunding you for it is Amazon itself.

Hope that answers your question.

Originally Posted by Smoke

Hope that answers your question.

Yes I know that. But does amazon lose out on the money or do they file a claim against the carrier? Because essentially, they were responsible for the package to arrive at destination

Originally Posted by mrv0id

Yes I know that. But does amazon lose out on the money or do they file a claim against the carrier? Because essentially, they were responsible for the package to arrive at destination

Not sure why that would matter to you man...But i believe Amazon themselves take the shot as when it's "Fulfilled" by Amazon it usually means it came from their warehouse, so they probably believe one of their workers messed up the package. At the same time, i've heard a few stories where the mail carrier got fired so they sometimes get the blame.

Originally Posted by Smoke

Matter if you do multiple refund from different sites because usually same mail carrier end up begin used which I am afraid might flag my address

Originally Posted by mrv0id

Matter if you do multiple refund from different sites because usually same mail carrier end up begin used which I am afraid might flag my address

Use a a Reship address or a Drop man(I.E: Abandoned house or something).

A year ago or something, there was news about how much Amazon actually loses out from refunding and solving problems for people, it was approximately 85 million compared to their billions and billions of profit each year. Black Friday sales themselves cover up 50 times of what they've lost from the refunds.

Originally Posted by Smoke

Use a a Reship address or a Drop man(I.E: Abandoned house or something).

What about billing address? Because even If shipping address is different, I felt like your name, and billing address will be in the claim system

Yeah your building address stuff.

Refunding

Post a Reply

Similar Threads

Tags for this Thread