amazon "cis warning?" question.
amazon "cis warning?" question.
hey guys, i have a question about amazon
so about 8 months ago i got a refund from amazon.ca , after the refund was given to me, i got an email from cis@amazon.ca
i stopped using that account after i got that email, i began using my other account, i have order small things here and there from it but i have never applied for a refund from it.
do you guys think is safe to apply for a refund in this new account ? ( same address as before )
thanks for reading.
so about 8 months ago i got a refund from amazon.ca , after the refund was given to me, i got an email from cis@amazon.ca
Hello,
A careful review of your account reflects that you've ordered with us a number of times, but we're having difficulty getting your packages to you. Lost packages have been reported several times on your account.
It's very important to us that our customers receive the products they purchase from Amazon.ca. We appreciate your business and regret that these items haven't been delivered to you. Certainly, such lost shipments are inconvenient for you and costly for Amazon.ca.
At this time, we use either the Canada Post Service or UPS for all of our domestic shipping. Unfortunately, it isn't possible to choose a specific shipper for orders.
For international shipping, we use Canada Post and DHL.
When unusual account activity such as this comes to our attention, we'll evaluate each account on a case-by-case basis to determine if additional action or closing of the account is necessary.
Please write back to us directly at cis@amazon.ca if you have any questions.
We appreciate your cooperation and understanding.
A careful review of your account reflects that you've ordered with us a number of times, but we're having difficulty getting your packages to you. Lost packages have been reported several times on your account.
It's very important to us that our customers receive the products they purchase from Amazon.ca. We appreciate your business and regret that these items haven't been delivered to you. Certainly, such lost shipments are inconvenient for you and costly for Amazon.ca.
At this time, we use either the Canada Post Service or UPS for all of our domestic shipping. Unfortunately, it isn't possible to choose a specific shipper for orders.
For international shipping, we use Canada Post and DHL.
When unusual account activity such as this comes to our attention, we'll evaluate each account on a case-by-case basis to determine if additional action or closing of the account is necessary.
Please write back to us directly at cis@amazon.ca if you have any questions.
We appreciate your cooperation and understanding.
i stopped using that account after i got that email, i began using my other account, i have order small things here and there from it but i have never applied for a refund from it.
do you guys think is safe to apply for a refund in this new account ? ( same address as before )
thanks for reading.
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Originally Posted by Takanome7
