I bought a prepaid visa debit card and opened a new amazon account to purchase a $330 item.
I got this message after ordering the item.
How do I resolve this? I used a prepaid card with no billing attached to the card...
Hello,
We have placed a hold on your account because the billing details for your card did not match the details on file with the card issuer. You will not be able to access your account or place orders with us until we confirm your information.
You can help us resolve this issue by replying to this message with the billing name, address, and phone number registered to your card. Please reply from the email address registered to your Amazon.com account.
If you have recently moved, you may need to update your information with the card issuer before you reply to this message.
For your security, we restrict access to your billing details to a team of account specialists. Our Customer Service team cannot access these details or provide you with more information on this issue. They can only verify that we sent this request.
We ask that you not open new accounts as any order you place may be delayed.
Sincerely,
Amazon.com
http://www.amazon.com