UPS processed tracer investigation?

I got this email today, does this means they trace it via some kinda signal or trace it by searching their warehouses? I allready got refunded for this, should i answer that mail with something like this: " i am no longer interested in those items from you, you refunded me and i bought them in a physichal store here. No need for investigation. "

Or is it bullshit? DO they involve the cops? What does all that mean? Im outside UK



Hello,

We have received an update regarding the delivery of your order #xxxxxxxxxxxxxxxxx from UPS_EXPRESS_SAVER_EU_ROW.

According to the carrier, "I have processed a tracer investigation. The tracing process can take up to eight business days. Our Package Information Department will investigate the delivery status on a daily basis. You will be contacted with the tracer results as soon as the tracer is finalized. Please accept my apologies for the inconvenience caused."

Sorry for the inconvenience you've had with this situation and delay.

If you have any further questions please contact us by replying to this e-mail and we’ll do everything we can to help you.

We appreciate your business and hope that we will see you again soon at Amazon.co.uk.

I work at ups and that sounds to me that the item is missing and they are looking for it lol. So either you didn't put it in there or someone snagged it.

Yeah I hear Amazon UK been really cracking down on this shit

One time UPS told me they had a overhead view of the package on my porch... yeah they had no idea where the damn package was.

It doesn't involve cops, just tell them you already resolved the question with amazon