Nike.com UPS Package problem

Hello there. I've ordered shoes from Nike.com, and package came today. At least it should because courier didnt gave me it (UPS told me he tried but no one answered to doorbell), and left it in access point instead.
The question is, can I go to access point and pick package up, or should complain and tell them to deliver it once more?

I don't understand why lol ..
Just go and get your package or ask for second delivery if you want.
It is possible.

Originally Posted by Daniel249

I don't understand why lol ..
Just go and get your package or ask for second delivery if you want.
It is possible.

Because I want to refund it, and going there is like "Hey Nike! Look at me I showed my ID in UPS Access point! Yep that was me and I got my package!"
Aaandd, you think I will be able to refund it afterall?

Originally Posted by macbaren

You could atleast say that you TRY to refund from nike lol
And yeah, ask from another delivery they will do it without any problems.

Originally Posted by macbaren

Yeah, if you show your ID/verification your refund is pretty much impossible. Even with a signature you can get out of it with random scribbles but I don't see how you can get out of that. On top of that, don't they have cameras at those points?

I think that problem solved. I asked them for a second delivery (it should happen tomorrow). After that I will wait one day, ask UPS where my package is, and off we go. Nike chat and getting money back.

updates how's it going after all sorted

Originally Posted by macbaren

Yeah, if you can get a refund from Nike like that, that'd be cool lol since no one else does it?

Atm nike started investigation, but im not worried at all because Ive signed package in the middle of the street with a random name i found on internet. So even investigation will propably tell that someone else took it

Yeah but they don't work most of the time but idk

Looking forward to see the result.

No contact from nike or UPS, since then. Still waiting for the response. I'm getting worried, has any one any advice?

just be patient, they will take their sweet ass time to investigate but if all is good you should get your package. in the worst case scenario they may interrogate the delivery driver and ask what the person who signed looked like. If this is a common occurrence they may amp up security into investigations. I'm not sure about other mail carriers but as for USPS stealing mail from them is a federal offence since USPS is a federal agency. to be on the safe side you always want to be sure to cover your tracks. In my opinion nike pays a few dollars for each shoe so it wouldn't be a loss at all for them but if it's happening on a large scale then be careful. I haven't heard of anyone going to jail over apple refunds and those are more sought after products so im pretty sure a pair of shoes would be written off and forgotten about...but it always pays to be cautious, its the ones that are bold and openly taunt big business's that will eventually get caught.

@encoder91 Nah that's one time per year action. And thanks for cheering me up

no problem

glad to be of assistance

Nike.com UPS Package problem

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