Refund or not?

Hi everyone,

I'm in need of some help / information.

Here's the backstory:

I bought a Keurig machine and it broke. I called Keurig and they sent me a replacement one, it's at the post office waiting for me to pick it up. On the phone the lady said included in the box will be a shipping label, to ship back the broken one. I did give the Keurig lady on the phone my real personal information (name and address)

I can return the broken one I bought for a full refund from the store I had originally purchased it from.

How can I either not ship the old one back to Keurig, and return it instead for a full refund while keeping the new one Keurig just sent out to me

OR

Get another one sent to me?

Thanks guys!

I am in Canada btw

You are fine. As far as I know Keurig does not bill. Just get the coffee machine from the post office and ignore everything else.

Keuring does not bill also if possible always use a fake name

Originally Posted by Digital

Keuring does not bill also if possible always use a fake name

Thanks Ethan1994 and Digital. I appreciate it.

Would you recommend I call them and make an excuse about why I can't ship the old one back or just ignore it?

Originally Posted by vousrim

Thanks Ethan1994 and Digital. I appreciate it.

Would you recommend I call them and make an excuse about why I can't ship the old one back or just ignore it?

Just ignore it, but if you'd like you can call. But its not mandatory

You're good to go as Ethan1994 and Digital said. Keurig doesn't bill.

Thanks so much everyone! I appreciate it greatly.

Refund or not?

Post a Reply

Similar Threads

Tags for this Thread