Help OnePlus
Help OnePlus
hello,
It's good now.
It's good now.
Originally Posted by housemi122
Hello,
I contacted a refunder to refund 2 One Plus. He told me to create a claim on paypal thinking that the support OnePlus does not answer but they did and here is what Paypal asks me knowing that we said the phones had arrived damaged:
To continue our study, we need an official document proving that the object in question is damaged or not in accordance with the specifications of the seller. It may be a quote detailing the status of repairs or an expert opinion made by an impartial third party such as a shop or merchant, a repair service, or an organization qualified in the expertise of objects.This document must:• Detail the extent of the damage or clearly indicate how the object received differs significantly from what has been described by the seller.• If possible, include a serial number.• Indicate on the header the name, address and telephone number of the individual, company, or organization in question so that we can contact them if necessary.You can send us this document by download:1. Log in to your PayPal account.2. Go to your Dealer Manager.3. Click "Solve" in the Action column of the relevant transaction.4. Click on "Send files".5. To download your files, click "Browse".6. Select the file you want to add and click "Open".7. Give a title to the easily identifiable file containing no more than 3 digits.8. Select the type of evidence you want to send from the drop-down menu.9. Click on "Attach a file".10. Then click on "Send files to PayPal".Or by fax 0821 230 214 accompanied by a cover page indicating the email address registered on your PayPal account and your file number. This will allow us to attach your document to your file as soon as possible.
I am looking for someone who can help me get my money back?
Thank
I contacted a refunder to refund 2 One Plus. He told me to create a claim on paypal thinking that the support OnePlus does not answer but they did and here is what Paypal asks me knowing that we said the phones had arrived damaged:
To continue our study, we need an official document proving that the object in question is damaged or not in accordance with the specifications of the seller. It may be a quote detailing the status of repairs or an expert opinion made by an impartial third party such as a shop or merchant, a repair service, or an organization qualified in the expertise of objects.This document must:• Detail the extent of the damage or clearly indicate how the object received differs significantly from what has been described by the seller.• If possible, include a serial number.• Indicate on the header the name, address and telephone number of the individual, company, or organization in question so that we can contact them if necessary.You can send us this document by download:1. Log in to your PayPal account.2. Go to your Dealer Manager.3. Click "Solve" in the Action column of the relevant transaction.4. Click on "Send files".5. To download your files, click "Browse".6. Select the file you want to add and click "Open".7. Give a title to the easily identifiable file containing no more than 3 digits.8. Select the type of evidence you want to send from the drop-down menu.9. Click on "Attach a file".10. Then click on "Send files to PayPal".Or by fax 0821 230 214 accompanied by a cover page indicating the email address registered on your PayPal account and your file number. This will allow us to attach your document to your file as soon as possible.
I am looking for someone who can help me get my money back?
Thank
