Accept replacement or refuse?
Hi everyone, I wanted to get a refund for an order on a site (I used the DNA method), the site offers me a replacement by telling me in their email "if it is not too late".
You think I can refuse and say I want a refund, saying for example that it's for a birthday gift, won't it be too suspicious ? Or it's better if I accept the replacement without saying anything and then return the merchandise.
I don't know what to do about it.
Thank you!
Return replacements and get a refund or if u can ddip without any issues u can do that
You can tell them excuses to get refund instead.