That looks like vista, did you finally upgrade your comp?
On Topic:
So, VIP support people (IHelper etc.)will have that this program also, and it will be interactive?
I guess I dont understand "automatic support"
EDIT:
Wait... so it's gonna bee like press 1 if your having this problem press 2 if your have this different problem, press 3 to speak to representive??
kinda like a customer service hotline?