A chargeback happens when a bank reverses an RP purchase made from your account. If you don’t remember reversing the payment, the bank or credit card owner may have done it for you. Or, you may have made a purchase through a third party, and they later reversed the payment.
To combat potential fraud, Riot’s policy on chargebacks is as follows, except as otherwise required by applicable law:
Your Riot Account will be suspended once a chargeback occurs. You may be able to regain access to your account by repaying the amount owed (more info on that below).
If a chargeback occurs on a gifting transaction, both the Riot Account sending the gift and receiving it will be suspended.
Fraud alerts and Requests for Information (where the cardholder or card-issuing bank verifies the authenticity of a transaction) may be treated as chargebacks.
If a single Riot Account has multiple chargebacks, Riot has the right to perma-ban that account.
If you’ve lost access to your account due to someone making purchases on it, /submit a ticket and they’ll help.
However a chargeback happens, you can regain access to your account by paying the balance (unless you’ve been perma-banned for multiple chargebacks).