Character help...

Hi,
As my sig. says I'm new to MapleStory. Well, when I try to select my character, it doesn't show any one.....

Well, what I mean is that, When I do:

My Maple->Character Info-><No Character>

How to select a new character? Sorry Again For My Noob Question

It sometimes bugs and doesn't show your character. Try again after a week. I weren't able to see my characters on Galicia for like 2 weeks And then they suddenly started showing again. At least, one of them did :S I can see the others name, but not a picture XD