Xtrap won't start

some friend downloaded CF they pers start buton HGW come up load but after that nothing the Xtrap don't start = the game not start they hawe win XP norton antivirus turned of when instaling and starting game firewall turned of and the recomanded sys req and (thomson tcm 420 modem if this have some cenction whit Xtrap ) pls help why the f..k Xtrap don't start ( need some beter game protection Xtrap is suck ) pls help

just uninstall CF and remove every thing and download again

redownloaded 3 times reinstaled 5-6 times and stil not working