crossfire clan help

hi i created a clan 10 min ago

and i have 3 members

i m trying to putt 1 member in lieutenant and i cant

i bought 3 things in mall to promove clan members to lieutenant

i cant do it

help help

Did you use it first? If not try going to Mall<My Clan Items [Its on the right where it shows your zp and bp]. When you find it,simply click on it and press use.

Tell me if it is resolved or not .