HelpUGC and Ultimateay points?

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UGC and Ultimateay points?
Sorry if this was asked before, but I searched everywhere for an answer, and everyone just leaves it half-answered so I just want to know the answer from someone who has experienced this if possible or if anyone has any idea about it.

I bought 3 $10 Ultimate Gamers Cards, I redeemed first one and when I try to redeem the second and third one, they don't go in. When I check my email from UltimatePay.com, it says the two other cards are pending... and "When we received your previous payment, we were unable to apply it to your Nexon America account. Nexon America allows only one payment per UltimatePay order. We apologize for the inconvenience. "
They gave me 2000 UltimatePay points for the remaining $20, when I try to redeem it in nexon, same thing happen ^

How long is the pending? Approximately when will I get the other two cards in? How long does "one Ultimatepay order" last...
Thats weird. I can just use all UGC directly after each other without any problems
The thing is when I try to use the UltimateGamer Card code again, it will say it has been redeemed. I had 3 $10 UGC. I redeemed first one without a problem, but the second and third one didn't work. It says "When we received your previous payment, we were unable to apply it to your Nexon America account. Nexon America allows only one payment per UltimatePay order. We apologize for the inconvenience. "

The redeemed card becomes UltimatePay Points which I right now have 2000 points. When I try to redeem the points for NX, they keep emailing me the thing below:

vvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvv
About Your UltimatePay Balance:

"When we received your previous payment, we were unable to apply it to your Nexon America account.
Nexon America allows only one payment per UltimatePay order.
Your balance will be adjusted when we receive your next payment."


Information for your UltimatePay Payment to Nexon America:


Nexon America Transaction ID: ################## (The NX transaction ID is always the same...)
Nexon America Account Name: xxxxxxxx
Item Description: NX 10000
UltimatePay Order Number: ##########
UltimatePay Transaction ID: {######################}
Service: Nexon America
Payment Method: Balance Transfer


And also on the ultimatepay website, it says this...:

Recent Transactions Cash | UPoints
Nexon America - NX 10000 ( Pending ) 11:12 AM $10.00
Nexon America - NX 10000 ( Pending ) 11:11 AM $10.00
Nexon America - NX 10000 ( Paid ) 10:52 AM $10.00
Quote Originally Posted by jtimcampy View Post
The thing is when I try to use the UltimateGamer Card code again, it will say it has been redeemed. I had 3 $10 UGC. I redeemed first one without a problem, but the second and third one didn't work. It says "When we received your previous payment, we were unable to apply it to your Nexon America account. Nexon America allows only one payment per UltimatePay order. We apologize for the inconvenience. "

The redeemed card becomes UltimatePay Points which I right now have 2000 points. When I try to redeem the points for NX, they keep emailing me the thing below:

vvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvv
About Your UltimatePay Balance:

"When we received your previous payment, we were unable to apply it to your Nexon America account.
Nexon America allows only one payment per UltimatePay order.
Your balance will be adjusted when we receive your next payment."


Information for your UltimatePay Payment to Nexon America:


Nexon America Transaction ID: ################## (The NX transaction ID is always the same...)
Nexon America Account Name: xxxxxxxx
Item Description: NX 10000
UltimatePay Order Number: ##########
UltimatePay Transaction ID: {######################}
Service: Nexon America
Payment Method: Balance Transfer


And also on the ultimatepay website, it says this...:

Recent Transactions Cash | UPoints
Nexon America - NX 10000 ( Pending ) 11:12 AM $10.00
Nexon America - NX 10000 ( Pending ) 11:11 AM $10.00
Nexon America - NX 10000 ( Paid ) 10:52 AM $10.00
we not nexon or the seller could you please tell them not us
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