Solvednon stop hack tool

this has become really anoying and my main is banned for 3 days and
another for 27days for no fucking reason

whole day im trying to play but i keep getting hack tool error

are others facing the same problem?

i dont have any hacks my system is clean
i dont have any antivirus nor is my firewall on
routers firewall is also off

but still im getting hacktool

ive sent support tickets to z8 hoping they un ban my accounts

another day another z8 fail.......