i don't know what customer service is, i have a problem with this purchase, he waited 2 weeks before confirming emails and asked me to send email change requests like 10 times, so i don't know what is the valid one, i just told him i sent one and to CONFIRM it since it's the last one i sent, but he didn't reply.... i don't know how much time before i actually get this done with, hopefully when he's online again.