Ok so I have a problem with Norton ... Now before anyone says anything about norton being shit and such I would like to say it has been wonderful until now and I have had no problems with it.
Ok well anyway my problem is it's not working (dduuuhh) when I right click on it normally options would come up to turn it off and such, but instead a little grey box comes up in the corner. [as shown]

Second problem is when I try to open it by double left clicking just a grey square, the size of the window shows.
Has this happened to any of you?
Does anyone know how to resolve this?
Do I have to reinstall it or what?
As you can see I have installed AVG Free version in the mean time.
Help would be appreciated.
Please no spamming >_>