❗ cant get into combat arms!!

i cant get on combat arms!!!!
idk y plzz help me i click on icon and press [start game]
wait for a while and the game doesnt start


here is the vid to show what happens:

are you using vistas?....if you are manullay hackshieldpro....uncheck the compapliaty box.....sorry i can't write for shi.t right now