Has it always happened like that or did it recently change?
If it's recent you might have a driver causing issues in the background or some software remapping commands.
new laptop
solved it thanks to YoucefHam
thanks guys, now how do i set this to solved...
Originally Posted by YOUCEFHam
Keep pressing on the "Fn" key then press "insert".
To save space, keyboards (usually laptops) have two sets of functionality printed on the special keys (top row above 1-9). Using the FN key is how you access them.