Logitech SE question

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Logitech SE question
I was SEing my first item from logitech, I bought a keyboard and wanted to see if I can get another with the serial on it, Got all the way to the end of the chat them asking me for my adress to ship and then they were like... oh you're in europe this is the US livechat (i'm an idiot and went to the US one but you can input europian details... logitech are retards) So now I gotta wait till tommorow and go to the european one and retry.
Not sure if I should just fully retry and go through "troubleshooting" for my "defective" keyboard or just tell them I went to the US one the day before.
I would simply try it again. Good luck man!
I once emailed the US Logitech and they forwarded my case to EU, only had to fill the shipping details and got the item right away.
Quote Originally Posted by Fate View Post
I once emailed the US Logitech and they forwarded my case to EU, only had to fill the shipping details and got the item right away.
Interesting... The logitech support also ahs a spot for warranty now? But I think livechat would be faster then email right?
i try to se them to but there is no eu live chat only email
Quote Originally Posted by porsches View Post
i try to se them to but there is no eu live chat only email
i think you can call them aswell

Quote Originally Posted by Fewlzzz View Post
But I think livechat would be faster then email right?
with emails they take like 1 week to reply, livechat is always faster no matter what store
Quote Originally Posted by niggo View Post
i think you can call them aswell



with emails they take like 1 week to reply, livechat is always faster no matter what store
EU doesnt have livechat I just saw... its only US/UK lmao.
Quote Originally Posted by Fewlzzz View Post
EU doesnt have livechat I just saw... its only US/UK lmao.
ya but doesnt UK livechat work for other EU countries aswell? the one i got had also been SEd via UK chat
Quote Originally Posted by niggo View Post
ya but doesnt UK livechat work for other EU countries aswell? the one i got had also been SEd via UK chat
Not anymore I think.. I tried and it says they dont allowed anyone out side GB
i just call them. Normally 2 working days for an answer
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