Logitech SE question

I was SEing my first item from logitech, I bought a keyboard and wanted to see if I can get another with the serial on it, Got all the way to the end of the chat them asking me for my adress to ship and then they were like... oh you're in europe this is the US livechat (i'm an idiot and went to the US one but you can input europian details... logitech are retards) So now I gotta wait till tommorow and go to the european one and retry.
Not sure if I should just fully retry and go through "troubleshooting" for my "defective" keyboard or just tell them I went to the US one the day before.