Forgive my delays, I've been having unbelievable issues from my ISP.
Yes, OP did provide a replacement for the account.
Yes, I wanted to contact staff but I didn't get the chance.
I barely managed to open the mpgh homepage couple of times but couldn't get any further thanks to my 1kbps connection.
OP apologized for the entire situation and it was understandable considering it could happen to anyone.