Soooooo this is my third thread on Payment through Z8 games and I am back with another question. Whenever I log into Z8 game and click on credit card for my payment method and select any amount of ZP I automatically get a message that says "Transaction Failed. Failed to pass security validations" How do I fix this so I can buy some ZP?
@legendt23
Did you already fill in the form with TRUE information and clicked "continue" and THEN it said that? Or just simply when you selected amount of ZP at first page it said that?
Just contact Z8Games team.
@legendt23
Did you already fill in the form with TRUE information and clicked "continue" and THEN it said that? Or just simply when you selected amount of ZP at first page it said that?
Just contact Z8Games team.
I attempted making a payment once before and it said that. Then it went away after a good couple weeks. I don't want to wait that long so I was looking for a fast solution here.
Are you sure there isn't any problems with your credit card? And shouldn't this be in the help section. @Hannibal @Hero @BACKD00R
Originally Posted by legendt23
I attempted making a payment once before and it said that.
Wait...so basically the error popped up after you filled in the information?
Originally Posted by Infractured
Wait...so basically the error popped up after you filled in the information?
Even sooner, as soon as I clicked on what I wanted to buy (EX. 20,000 ZP 17.95) then it just gives me the error.
Transactions failing is due to most probable problems with your credit card. Try contacting Z8Games and request for further advanced assistance.
But i'm no longer even able to enter information...I can't even try a different card :P
Send a support ticket?
Call up your credit card company and ask them what the problem might be.
You probably put fake address, fake name, fake something with your credit card, or else your credit card is blocked from online payments.
Originally Posted by legendt23
But i'm no longer even able to enter information...I can't even try a different card :P
Hence why I stated you should contact Z8Games via phone or something. Or like @Hero stated, contact your credit card company and ask about what is flawing your transactions.
I've actually had this happen to my sister-in-law and all she did was use a different credit card.
Yeah I guess I have to send them a third email regarding payments...they should really give me something for all the trouble i've been through