Scratch disks are where the program stores it's temporary files. Normally if you only have one drive it uses that. Try searching for files called *.tmp, as it does not always remove them when finished with them You can then delete them, this should get you working again
obama it didnt work i only had 1 of those awww please help can u do it 4 me with team view?
Go to customer service and complain till they reply.
Customer Service: "Could you provide the store you purchased your program at, and what the serial is?"