I opened both the threads at the same time brother. I didn't open a thread in the league section just because the one in the marketplace got denied. For the buyer. I didn't tell him to buy the ebook instead of letting me refund him. I gave him 2 options, I asked if he wanted the refund as his money hit my account or if he still wanted the ebook. He told me that he wanted the ebook if I would provide support on how to use the method (he did this knowing that it got denied) so I though why not. If he still wants it why would I say no so I sent him the ebook and after some troubleshooting we came to an conclusion that the method was updated so instead I just provided a full refund.
I would be fine with refunding him after his money hit my paypal but if he chose the ebook instead, why would I refund? He chose it dispate of everything you had told him. I don't think that this temporary suspension is fair as I got customers waiting for me with my refunding service. If the buyer can provide some screenshots that shows the situation it would also be appreciated.
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@ @
eroc140
Can you share your opinions on the ban and on what Time is saying