Amazon Refund on closed account
I bought an item on amazon 2 days ago and it was delivered today. The problem is that they emailed me this yesterday
Hello,
We have closed this account because our records show that we closed another account of yours for not meeting the terms of our Conditions of Use agreement. When we close your account for violating the terms of an agreement, you cannot open a new account or use another account to place orders on our site.
If you had open orders on this account, those orders were canceled when we closed the account.
Any digital content you purchased with this account is still available to you.
If you would like to appeal this decision, please reply to this email to reach an Account Specialist. Our Customer Service team can only confirm that we sent this message and help you with technical issues. They cannot reverse this decision or share more details on this matter.
Sincerely,
Account Specialist
Is anyone able to refund an order on a closed account or should i be thinking about a dispute through my bank? The item would've been easy to refund since there was no signature...however they closed the account as it was out for delivery..
My skype is mrxiiang
Hello,
We have closed this account because our records show that we closed another account of yours for not meeting the terms of our Conditions of Use agreement. When we close your account for violating the terms of an agreement, you cannot open a new account or use another account to place orders on our site.
If you had open orders on this account, those orders were canceled when we closed the account.
Any digital content you purchased with this account is still available to you.
If you would like to appeal this decision, please reply to this email to reach an Account Specialist. Our Customer Service team can only confirm that we sent this message and help you with technical issues. They cannot reverse this decision or share more details on this matter.
Sincerely,
Account Specialist
Is anyone able to refund an order on a closed account or should i be thinking about a dispute through my bank? The item would've been easy to refund since there was no signature...however they closed the account as it was out for delivery..
My skype is mrxiiang

