Hey all,

i dont want to start a topic because there are already 100 topics of refund,

but i asked somewane here for a refund on a fresh acount 400€ he got it into investigation,

Code:
Respected Customer,

I have received your message but i am sorry to  hear that you have not received the order #*

I hope that you will give us another opportunity to prove the quality of our service to you.

In addition to a wide selection of items, one of our aims at Amazon.fr is to provide a convenient and efficient service. I am truly sorry that we were not able to fulfill your expectations for this level of service.

We value our customers' trust above all else--it is the foundation upon which Amazon.fr was built. Please know that this situation was the result of a combination of technical and human errors, and that in no way did we intend for this to happen.

The information from Chronopost indicates that their driver delivered your order on 13 avril 2016 at 10:20:00 AM and was able to obtain a signature as proof of delivery.

Therefore, in order to help us in our research, we ask you to please check if this parcel was not received by someone else (a neighbour, a doorman...).

For your information, you can track your packages directly by using the Chronopost Web site:

http://www.chronopost.fr/

In the appropriate field, enter your parcel number as shown on the confirmation email sent when the shipment of your package: *  and then click "Suivi".

Should you find there is no further information regarding your package, we ask that you contact us using the link below to confirm that you have still not received your order so that we can take the appropriate action.

*

It is very important to us that you receive your order so I have requested the opening a investigation parcel of the services ****** concerning the delivery of your package.

I'll get back to you on 19 April 2016 to bring you the most appropriate solutions

Once again please accept our most sincere apologies for any inconvenience caused. Thank you for choosing Amazon.fr

i asked alot of u guys here with a topic some said i wil do it, give me all details then they dont reply to me for days,

so i need somewane who can fix this today, because if il wait till 19 im sure it wil be closed,

im paying 15% of order total,

can somewane help me ???

add me on skype

beantje01