Email from Apple

Ordered MB Pro yesterday and received this email today:

Subject: Action Required

"Thank you for your order.....Please call your account specialist at the number below as soon as possible concerning your order..."

"We will hold your order for one week....after that date, your order will be cancelled"

I am awaiting on my refunder to respond but in the mean time, is this a normal email from Apple? Should I go ahead and call the number?

The order came out to just above $3k.

Thanks in advance

It's a normal email. They just want to verify that you placed the order.

Yeah, you're dealing with a lot of money.
Apple needs to verify whatever just in case it's not an authorised purchase.

I believe they do that with all of their high end products.

Had them do it to 3 iPhones consecutively but it only takes a minute on the phone for them to process the shipment.

This is normal. Nothing to worry about.

i got this email before however, they decided not to accept my payment method and wanted a wire transfer or some other payment method

did you do the refund yourself?