Bestbuy help

i recently did a $3k order for best buy. my refunder couldnt do refund so he got me a replacement. I tried returning the replacement in the store but they couldnt because it chargedback the invoice of $0. they told me to ship it back. does anyone know if I will be able to get the refund by shipping it back? how long is the process?

also, i hve a feeling all of this will fail. should i just return the original item in store as it is a fail?

Talk with your refunder first.I can't stress how important this is.

Originally Posted by CloudUser

Talk with your refunder first.I can't stress how important this is.

hey quick question how long does it take to do a best buy refunding, my refunder telling me it could take up to 2 weeks is that true, i did before like a year ago and too 2 hours tops, but 2 weeks seems way too much

Originally Posted by chiney

hey quick question how long does it take to do a best buy refunding, my refunder telling me it could take up to 2 weeks is that true, i did before like a year ago and too 2 hours tops, but 2 weeks seems way too much

Go with what your refunder says if he is reputable

Originally Posted by chiney

hey quick question how long does it take to do a best buy refunding, my refunder telling me it could take up to 2 weeks is that true, i did before like a year ago and too 2 hours tops, but 2 weeks seems way too much

in my case, my refunder told me it can take up to a month. but other than that, he hasnt really been that helpful. took a while to respond and had to do most thing myself

Originally Posted by mojoboi1

in my case, my refunder told me it can take up to a month. but other than that, he hasnt really been that helpful. took a while to respond and had to do most thing myself

If you got a replacement, go to another Best Buy location to see if you can return it. Some of the sales people are stupid, so results will vary by store.

Originally Posted by loops77

If you got a replacement, go to another Best Buy location to see if you can return it. Some of the sales people are stupid, so results will vary by store.

What this guy said. They see that it as $0 but if they scroll down they see the original price. Up to the person to feel comfortable authorizing the refund

Same thing happened to me.
Store manager needs to authorize the return.

When you go to return in store, tell them YOU NEVER GOT the original shipment and you were promised either a refund or a replacement. Then tell them you chose to do the replacement but it took longer than expected so you no longer need it. The employee will call up his/her manager and then will process the refund.

Originally Posted by kpopjaepaik

Same thing happened to me.
Store manager needs to authorize the return.

When you go to return in store, tell them YOU NEVER GOT the original shipment and you were promised either a refund or a replacement. Then tell them you chose to do the replacement but it took longer than expected so you no longer need it. The employee will call up his/her manager and then will process the refund.

Yeah I did do that. The manager came but he said that because my item has a unique serial number to the $0 invoice, he couldnt link it to the original price I got it for. so he just told me to ship it back

Originally Posted by mojoboi1

Yeah I did do that. The manager came but he said that because my item has a unique serial number to the $0 invoice, he couldnt link it to the original price I got it for. so he just told me to ship it back

What did you get? I did that with a MacBook

Originally Posted by kpopjaepaik

What did you get? I did that with a MacBook

yup also macbook

Replacements always have a $00,00 value on the invoice, thus it requires a call after you’ve returned the replacement. Keep in mind that refunds can take up to one billing cycle and also keep in mind that this might take multiple calls.

To be honest, if you got the replacement, it'll be faster to sell it in person for cash or something and pay off your bill. Thus, this is a win-win situation because your credit score will go up too

When I got a MacBook from Best Buy, I returned the replacement in store. First the manager tried to take it and not give me anything, so I had to explain to her that it was a replacement for the first one that didn't turn up. She was able to pull up my first order and refund my card for the amount of the MacBook. Took like 10 minutes.

Originally Posted by ScamNewton

When I got a MacBook from Best Buy, I returned the replacement in store. First the manager tried to take it and not give me anything, so I had to explain to her that it was a replacement for the first one that didn't turn up. She was able to pull up my first order and refund my card for the amount of the MacBook. Took like 10 minutes.

Did they make you swipe the card for the refund? I used a virtual card for my best buy order so I'm not sure if I can just go in with receipt and the item and get the refund.

Bestbuy help

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