Did they make you swipe the card for the refund? I used a virtual card for my best buy order so I'm not sure if I can just go in with receipt and the item and get the refund.
Nope. Just go in with the item and the invoice and explain to them what happened and you should be fine. They took the replacement MacBook and refunded my card based on the price of the original MacBook. Never had to give them anything else.
Originally Posted by ScamNewton
When I got a MacBook from Best Buy, I returned the replacement in store. First the manager tried to take it and not give me anything, so I had to explain to her that it was a replacement for the first one that didn't turn up. She was able to pull up my first order and refund my card for the amount of the MacBook. Took like 10 minutes.
same thing happened to me. just have to explain it to them.