Bestbuy Help

Tried to fake sign and refund a laptop for like 2600. UPS has called me a couple of times, saying it went to my location, etc.

So far i'm sticking to the same story. A rep has told me 2 days ago after being on the phone that they processed a refund, still yet to get any sort of confirmation/refund.

Am I screwed? Should I hold out? Should I cave in and go return it?

If they said they're processing a refund it sounds like you're good, did you sign with all capital letters and make it legible ?

Originally Posted by Eupic

If they said they're processing a refund it sounds like you're good, did you sign with all capital letters and make it legible ?

They told me they are processing a refund but could take 1 billing cycle, does that mean i will get a refund in 15-30 days or what?

Been stuck in the same situation for two months. If anyone else has been in this situation, let me know. I did do for a much higher amount than OP though. Don't know if my guy failed or what so far.

Originally Posted by Blabadon

Been stuck in the same situation for two months. If anyone else has been in this situation, let me know. I did do for a much higher amount than OP though. Don't know if my guy failed or what so far.

What carrier did they use to deliver your package ?

Originally Posted by Eupic

What carrier did they use to deliver your package ?

UPS. Got bugged by the driver quite a bit. Best Buy has repeatedly told my guy I'm getting a refund for like a month now and so far nothing.

Originally Posted by Blabadon

UPS. Got bugged by the driver quite a bit. Best Buy has repeatedly told my guy I'm getting a refund for like a month now and so far nothing.

Did the driver come to your door in person or on the phone? Also did they offer you a replacement ? I've been reading that the replacement process might be faster

Originally Posted by Eupic

Did the driver come to your door in person or on the phone? Also did they offer you a replacement ? I've been reading that the replacement process might be faster

Texted me, a lot.

I wish I did replacement. My dude switched on me with that to refund, with my permission.

Originally Posted by Blabadon

Texted me, a lot.

I wish I did replacement. My dude switched on me with that to refund, with my permission.

the driver used his personal phone to text you?

Originally Posted by Eupic

the driver used his personal phone to text you?

I can't confirm that. Just that they texted me with a phone with a corresponding area code.

Originally Posted by Blabadon

I can't confirm that. Just that they texted me with a phone with a corresponding area code.

EDIT:

Do you know what method he used? DNA or Empty box?

Originally Posted by Eupic

EDIT:

Do you know what method he used? DNA or Empty box?

empty box is not the bestbuy method, dna

Originally Posted by Eupic

EDIT:

Do you know what method he used? DNA or Empty box?

I think empty box on a fake sign

Originally Posted by gawsrgwregrgrgrg

empty box is not the bestbuy method, dna

Bump for responses

Originally Posted by Blabadon

Bump for responses

Any updates on what happened to you? Did the rep tell you it would take 15 days or up to 1 billing cycle, and that BestBuy would process the refund within 24-48 hours?

Bestbuy Help

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