Nvidia Situation

Originally Posted by eric89074

How long ago was the case closed and refund issued?

Originally Posted by Punkie

Did you find out what to do?

Mine was closed in my favor on the 30th, after it had gone 10 days with no response. I'm not sure what to do.

Originally Posted by wtf911

Mine was closed in my favor on the 30th, after it had gone 10 days with no response. I'm not sure what to do.

Did you use a refunder? If so, it's their responsibility to see it through. I

i'm only familiar with refunds, not boxing. in this case does box them mean fill the box with heavy junk to simulate weight or just send it empty? i'd rather smooth talk this somehow then get into shipping anything if possible.

Originally Posted by wtf911

i'm only familiar with refunds, not boxing. in this case does box them mean fill the box with heavy junk to simulate weight or just send it empty? i'd rather smooth talk this somehow then get into shipping anything if possible.

Yeah you send some junk back that matches the weight of the original shipment. Has PayPal said to return anything yet or just reviewing the seller dispute?

it just says they have appealed it and paypal will review any new information from the buyer or seller before making a final decision, no timeline. on the nvidia website under the order information it does say returned: 1 ...maybe submitting a screenshot of that will help?

Originally Posted by wtf911

it just says they have appealed it and paypal will review any new information from the buyer or seller before making a final decision, no timeline. on the nvidia website under the order information it does say returned: 1 ...maybe submitting a screenshot of that will help?

I wouldn't recommend doing anything before asking dama to make sure. She will tell you what to do

Originally Posted by wtf911

Status
The seller has appealed our decision and asked us to review the case again.

The nvidia case which I had previously won got reopened and that's the status now. Does anyone have any advice they could share on here or via PM to help me handle this? Is calling in my best bet? Say what?

Did they email you this or did you have to log on to Paypal to see it?

Originally Posted by yawo

Did they email you this or did you have to log on to Paypal to see it?

I didn't get any email - Just checked my paypal account and see the same information about the case being opened.

Originally Posted by xxzerosamaxx

I didn't get any email - Just checked my paypal account and see the same information about the case being opened.

well shit time to check
where did you see the message? I'm looking to see if I got it

Originally Posted by yawo

well shit time to check
where did you see the message? I'm looking to see if I got it

Go to the resolution center, the case will be 'Active' again.

i didn't get an email either, just happened to see on my paypal it said open case and in the resolution center it was back there so i clicked it and read it was at the appeal stage. strange paypal wouldn't email about it.

I wonder if they finally discovered all the refunds in their paypal account and are checking if the cards were actually returned.

My concern is I win the paypal dispute and nvidia tries to come after me directly through collections or even sue.

damn what happen guys..??? Just receive the package today, should I return it to them?... 0.0

For whoever used refunders, contact them. For people who didn't use a refunder, add me on IM, I know how to fix it.

So, the method is call them say NA, they give you case nr and you just fill dispute with that number?

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